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ChatFood Review

2

Β·

Very good

Revainrating 4.5 out of 5Β Β 
RatingΒ 
4.7
B2B Marketplace Platforms, On-Demand Delivery

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Description of ChatFood

ChatFood is a unique software that can transform any restaurants Facebook Messenger or WhatsApp account into an online ordering machine.

Reviews

Global ratings 2
  • 5
    1
  • 4
    1
  • 3
    0
  • 2
    0
  • 1
    0

Type of review

Revainrating 4 out of 5

Excellent Customer Support & Platform Features

Their customer support team was very helpful, they helped me figure out how to use their platform correctly for my business! They have been super responsive to our questions/needs during this process as well. We are currently looking at other ways we could improve upon what is already there but overall it has definitely improved engagement with customers who frequent both of these platforms (FB & Whatsapp). Our goal in adding chat food was primarily just marketing benefits -- however, I do…

Pros
  • The ability make quick changes
  • Great documentation explaining features that aren't obvious from UI or docs provided within app.
  • Amazing response times when issues arise even after hours / weekends !!!!!!
  • If you don’t want your admin seeing all those "pending" items then using email notification functionality can be great solution :)
Cons
  • Nothing so far..maybe some

Revainrating 5 out of 5

Chatfood is the best restaurant delivery app

The best part about chatfood is that it helps me order food at my favorite restaurant without even having to step out of my room. It also allows me to track my order using the chatfood app. I haven't experienced anything bad yet, but I have noticed a few minor bugs here and there. Since this is a new product, there are quite a lot of kinks that need to be ironed out. But everything seems to be fine so far. The customer support team is very helpful and they answer all your questions quickly…

Pros
  • Very easy for beginners as wellas experts alikeTo useEasy tracking optionsCustomer Support always availableGood varietyOf restaurantsAllows usersto connectwithrestaurantsto findoutwherein town
Cons
  • Not the best