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CI Web Design Inc. Review

3

·

Very good

Revainrating 4 out of 5  
Rating 
4.2
Marketing Services, Inbound Marketing

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Description of CI Web Design Inc.

CI Web Design Inc. is a full service web development company, based in Dearborn Heights, Michigan, committed to excellence in client service.

Reviews

Global ratings 3
  • 5
    1
  • 4
    2
  • 3
    0
  • 2
    0
  • 1
    0

Type of review

Revainrating 4 out of 5

Great experience thus far and looking forward!!

The team at Ciwd has been great! Their professionalism shines through every interaction I've had with them since we first got started working together almost two years ago now - they're always quick-thinking when it comes time for me to make decisions about design or functionality issues that pop up during our collaboration process; their attention to detail really shows as soon as you look over one of their project proposals (and even before then), because everything looks so well thought out…

Revainrating 4 out of 5

Outstanding Experience With Toptal Professional Services

The customer support that we received from them was outstanding! They were always very quick with responses - sometimes I would get an email back within 30 minutes of submitting it through their form online!! Very professional at all times as well so no complaints there either :) What could be improved? Nothing really. Great overall experience throughout our project process. It's easy for customers who are unsure about what they want or how something works but don't know where else too look…

Pros
  • Live Chat
  • Email Support
  • Easy to use forms (for quotes, estimates)
Cons
  • Can find some bugs in system here &there

Revainrating 5 out of 5

Excellent Customer Service / Quality Customization

CI was very easy to work with. They understood our needs and helped us find solutions that fit our business goals and marketing plans. Their team members were dedicated, knowledgeable and helpful. I am not sure if they had any other projects when we started this project but they were always willing to help as long as it did not interfere with their current workload. We are looking for a way to make our customer profile (or "portfolio") more user friendly and CI has been able to identify what…

Pros
  • Always made themselves available during non business hours..great follow up support too after service delivery..superb overall client relations..fast in coming back once issues discovered.very thorough.good problem solver...quickly came across potential solution problems...willingness tpo adjust scope
Cons
  • Some cons