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ClearString Review

2

Β·

Very good

Revainrating 4 out of 5Β Β 
RatingΒ 
4.0
Development, Application Development

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Description of ClearString

clearString has been created for use direct by business pros - no coding is ever needed. clearString enables Business Consultants to work on complex business process projects to create custom business applications. clearString is a Full Stack system: from web & mobile public front-end through secure reporting.

Reviews

Global ratings 2
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Type of review

Revainrating 4 out of 5

Best tool for managing customer service operations

The ability to access the data and to be able to have our own customized reports with no time constraints at all, this is the best thing i would like to highlight. The support team is also very responsive and they are easy to communicate via Slack. Nothing as such. The main thing we need to enhance more is the time constraint to create our custom reports. This is the great thing we are missing out. With clearString, you can access and manage your data with ease and you can create your own view…

Pros
  • It's easy to access and manage our data and we can do whatever we want to do with the data
Cons
  • We were able to solve several problems with our customers not being satisfied with certain aspects about how we handled things

Revainrating 4 out of 5

Easy Reporting for Multiple Teams Using All Your Data

ClearString gives us the ability to see both our internal data as well as our customer's data in a single place so that we know what they are doing, and how it impacts us. The reports are easy to understand and use. They can be very specific or general without affecting the others. I wish it was easier to have more granular control over each report to make them even better. We are solving the problem of knowing who is working with what customers and what their status is. It helps us keep track

Pros
  • Very intuitive UI/UX for users new & old alike this product has really helped everyone get used quickly!
Cons
  • Reporting still needs improvement