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Condens Review

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Excellent

Revainrating 5 out of 5  
Rating 
5.0
Development, User Research Repositories

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Description of Condens

Condens is a software tool that makes storing, analyzing and sharing user research data easier, faster and more enjoyable. With a special focus on ease of use and fast onboarding, you can get started with Condens in a few minutes. Main advantages are: • Getting from raw data to insights faster • Collaborating with colleagues on qualitative data analysis • Easy sharing of research findings online • Building a UX research repository Key features: • Automatic transcription, video clips and highlight reels • AI-assisted tagging • Organizing evidence with affinity clusters • Build and manage your participant panel • Dedicated Stakeholder Repository for colleagues to find past research

Reviews

Global ratings 2
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Type of review

Revainrating 5 out of 5

Best tool ever made in my opinion, great customer service and amazing turnaround times

We were looking for an easy way to manage our qualitative analysis process - we had been doing it by hand before but realized there must be better ways out here! The team at CANDO have done exactly this already; they know their stuff when dealing with UX & design teams (which I'm not!). They are responsive throughout every stage from initial consultation through implementation / support period after launch too so very helpful indeed- keep them as part your go2market strategy partners list now…

Pros
  • Very useful tool that is much easier than other methods previously employed such as excel sheets ! Great value add :)
Cons
  • There are nuances

Revainrating 5 out of 5

Easy way of adding bots and other services

Nothing really! The fact they provide great documentation for their products helps me understand them better so I'm able to implement what's required without any issues at all (actually none). So far it seems like no project management features are needed as long there isn't much automation involved - which we're not doing right now but will be soon enough once our needs grow :) Haven’t encountered anything bad about conden yet though ;) Would definitely recommend considering using this…

Pros
  • Documentation is good
  • Easy integration with Slack, Dropbox etc.
  • even non technical folks should find comfort working through some tutorials provided by companies such
  • Great support channels available when running into problems
Cons
  • Almost everything is ok