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Contiba Easy Archiver for SAP CRM Review

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Excellent

Revainrating 5 out of 5  
Rating 
5.0
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Description of Contiba Easy Archiver for SAP CRM

The Contiba Easy Ticket Archiving Solution helps you to archive all your Incidents, Problems, Service Requests, Service Orders, Change Requests, Normal Changes, UrgentChanges, Administration Changes and General Changes in one day. It extracts all needed data (ticket details, attachments and linked e-mails), creates a PDF document and downloads it to your client PC in a structured order.

Reviews

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Type of review

Revainrating 5 out of 5

Contiba Easy Archiver for SAP CRM - Great tool used in conjunction w

I like that this software is easy enough for my clients to use without any training or support from us. This allows them to have an effective system of archiving their tickets/documents easily. We do not need to be involved with maintaining our own database anymore since we are able to rely on this service. There isn't anything really negative about this product other than maybe some minor bugs here and there which can sometimes cause issues when using it but nothing too major. For me this has…

Pros
  • It's simple, straightforward & user friendly
  • Great customer services team! Very responsive in resolving problems quickly.
  • The price great value compared w
Cons
  • Some disadvantages