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Global ratings 22
  • 5
    17
  • 4
    0
  • 3
    2
  • 2
    0
  • 1
    3

Type of review

Revainrating 5 out of 5

Incredible customer service and product!

After having problems with my first order, I contacted CharacterUSA customer service and the cooperation was fantastic. I was very worried about the backorder, but the CharacterUSA team made me feel good when I tried to backorder. The dress arrived and my daughter absolutely loves it! I gave it to her on Tuesday morning and she wore it to school that day and wanted to wear it again today.

Pros
  • Clothing
Cons
  • Dear

Revainrating 3 out of 5

Fair price and quality

I don't know why there is a size 6, although it would be more accurate to indicate a size 5. There is even a 5-6 mark on the inside of the dress. So I'd say it's true to size, but they really should label it differently. In any case, the dress is baggy and maybe a little short, but going up a size doesn't help because it becomes too baggy. I appreciate that it is cotton and will make a lovely nightgown for my daughter. I don't like that all nightgowns at the Disney store are polyester so this…

Pros
  • dresses
Cons
  • thin