We used to be able to access our data when we had some sort of downtime or system failure, but now are limited to just viewing what's past due. Nothing specific about this software (that I'm aware), it might have been improved over time as well in terms of ease-of use. They've made progress there! There seems like they're continuing their improvement effort with these new changes as seen here - https://www.doleanalyticshelpdesk.com/resources/. I like how easy it is to set up an account andβ¦