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ecUtopia Review

2

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Very good

Revainrating 4.5 out of 5Β Β 
RatingΒ 
4.5
IT Infrastructure, Data Integration

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Description of ecUtopia

ecUtopia operates a best-in-class, cloud-based total supply chain management platform powered by EDI and B2B E-Commerce methodologies. Our company, with a focus on enhancing all aspects of the supply chain, is a trusted B2B E-Commerce provider for thousands of private and publicly traded organizations worldwide.

Reviews

Global ratings 2
  • 5
    1
  • 4
    1
  • 3
    0
  • 2
    0
  • 1
    0

Type of review

Revainrating 5 out of 5

Great Customer Service & Customization

The ease at which you can customize your own solutions to fit what each organization needs/wants from their software application has helped us in our daily operations! There are some things that I dislike about this system but nothing major or anything worth mentioning as far as it being bad. We really like how customizable everything we have needed so far was (even down to adding custom fields). This allows my department to quickly jump into different areas without having to wait weeks or…

Pros
  • Customization is easy
  • Easy sharing info with other departments
Cons
  • Some cons

Revainrating 4 out of 5

Great Service, Software Functionality

I like that we have been able to use EcuPilot as our main point in contact between suppliers and customers from around Australia since it was launched over 3 years ago now! The customer service team are always quick at responding when there's an issue or query which makes life easier than having multiple people dealing with each request individually - they're also very efficient so you don't need too many requests before someone gets back to your inquiry/issue promptly (which can be…

Pros
  • The user interface is easy to use, the support is very good and the software is reliable and runs well
Cons
  • There's nothing really I dislike about it at the moment