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FaxSalad Review

5

·

Very good

Revainrating 4 out of 5  
Rating 
4.2
Office, Fax Software

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Reviews

Global ratings 5
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Type of review

Revainrating 4 out of 5

Excellent product and easy integration into existing workflow

The ease of use, speed to get you connected with faxes from anywhere in world! It's simple & intuitive interface provides excellent functionality that allows me communicate as I desire - which is very important when running an international business (especially one where most people don't speak English!). There are no issues or drawbacks at this point for us but it would be good if there were more robust reporting features available so we can easily keep track/analyze our results over time…

Pros
  • Easy set up
  • Relatively easy maintenance once setup.
  • Great customer support team who really knows their stuff !
  • Extremely low cost compared other solutions offering similar services
  • Can do everything needed via single platform / tool instead needing multiple applications like VoIP etc
Cons
  • Reporting options could improve somewhat

Revainrating 4 out of 5

Convenient and easy way keep up communication

I like that you are able to receive faxes from anywhere, without having someone there in person! It's convenient for me since my job is always changing locations (and it can be difficult getting permission sometimes). Sometimes when using this service they will not send or recieve your documents unless its an actual document with paper sheets included which seems strange but makes sense once i figure out how everything works again haha..it would have been nice if we could just upload our own…

Pros
  • The ability To Receive any file sent by email directly into one place
  • Very easy system
  • No hassle.
  • Great customer support team!! :)
Cons
  • Not being very well known yet..but hopefully soon more people start seeing what these guys do

Revainrating 5 out of 5

Great alternative to having a local office

I love that there are so many features to this software! And it's not very expensive, either! The program is easy enough for beginners but yet detailed/advanced if you need them as well. It helps me save time by being able to have access from anywhere via my phone or computer with internet connection. There isn't anything really wrong about fax salad other than they could possibly add more templates in order create your own unique ones? But overall we like how flexible their software makes our…

Pros
  • Easy navigation.
  • Ability send emails directly through system (from within application)
  • Very helpful customer service team!!!!! They helped solve issues quickly & efficiently :)
Cons
  • Secret

Revainrating 4 out of 5

Great Product + Fantastic Customer Service

I like that they have several different plans to choose from, depending upon your needs. It's easy for me as an owner of my business with multiple locations/brands in our group, but also great when you are just starting out or if there is only one store location! The customer service provided by faxsalads has been excellent - very quick responses via email & phone calls regarding any issues at all times during normal hours (9am-5pm Central). No complaints here so far!! They make it incredibly…

Pros
  • The customer service provided by FaxSalad is excellent and they are very quick to communicate with us
Cons
  • I have been very very very very very very very very very very very very very very very very very very very very very very very very very very very very very very very very very very very very very very very very very very very very very very very very very very

Revainrating 4 out of 5

Excellent customer service - they respond fast

I like that you can send faxes to your customers without them knowing it is coming from you! It's easy to use, very user friendly, and gives me a way to get my emails out quickly. Sometimes there are issues when sending large volumes of documents at once (over 100 pages), but for smaller files this works great. The best feature is being able to send faxes to clients from my computer rather than having to go to an office or print things off. FaxSalad has really made making phone calls easy. I…

Pros
  • Easy interface
  • Very helpful customer support team.
  • Can reach multiple employees in one place insteadof going through email chains between many differentpeople who have received messages about various topicsand need responses back fast
  • You should be notified beforethey start printing something so as notto miss any important parts if they were lost due totiming mistakes/print job failures etc.etc
Cons
  • Some features could