I like that it is free, and that it is open source. I also like that you can set up a self-hosted version of your own, which is a good option for organizations that want to run their own version. I don't like that it can be hard to setup at first. It can be very confusing to set up. But once you do, it's easy to use.
I would recommend this software to anyone that wants to have a secure whistleblowing platform. It is very easy to use, and does not require a lot of setup. It is also open sourceβ¦