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Hyro Review

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Very good

Revainrating 4.5 out of 5  
Rating 
4.4
Artificial Intelligence, Conversational Intelligence

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Description of Hyro

Hyro is driving digital transformation in healthcare with enterprise-grade conversational AI that defies convention. Our plug & play virtual assistants seamlessly ingest data to allow patients to interact with information via voice or chat, simply and intuitively, generating increased engagement, conversions and key insights regarding the digital patient journey. Hyro provides frictionless deployment and maintenance processes without any integration, playbooks or training data in order to easily add new use cases as priorities change, ranging from auto-scheduling doctor appointments online to virtual assistants in call centers. We empower data-driven organizations to scale simple conversational experiences across all digital touchpoints, creating a digital journey for their patients that's worth being proud of.

Reviews

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Type of review

Revainrating 4 out of 5

Easy and straightforward setup with good customer service

I like how easy it was set up my account! No complicated steps at all - just go through some videos about setting everything out right before you start using them. The platform itself feels outdated but since they are still working towards newer updates this will eventually be fixed once enough time has passed (hopefully). As an example - there were no prompts when asking questions such as "how many minutes have gone by" which made me feel confused because i didn't know if something had…

Pros
  • Easy interface, variety in topics offered for free sessions with great support from their staff who is always prompt whenever contacted via email or phone call regarding any issues that arise throughout use;
Cons
  • Somewhat difficult navigation due mostly being geared toward older audiences hence lacking modern trends & designs

Revainrating 5 out of 5

Fantastic Service & Support Team for AI Assistant

I love how easy it was set up! It took less than 10 minutes after reading through everything before we were able to get started using our bot within an hour. The support team has been amazing so far too - they have responded quickly when needed but also know what questions are coming next steps along the way. They've helped us figure out some kinks early which made things easier down the road if something came back wrong later (i'm sure there will be more). There isn't anything i dislike about…

Cons
  • Minor Issues