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Iceberg RevOps Review

3

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Excellent

Revainrating 5 out of 5  
Rating 
5.0
Business Services Providers, Revenue Operations

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Description of Iceberg RevOps

Iceberg helps businesses design, implement, and improve their sales, marketing, and customer success operations. This includes strategy, process, and tools. Unlike traditional consultancies, we provide strategic guidance and the manpower necessary to execute. With Iceberg, growing businesses get access to experience and bandwidth that is normally only available to large companies with expensive in-house teams.

Reviews

Global ratings 3
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Type of review

Revainrating 5 out of 5

Great Experience and User-Friendly Platforms

I like how easy it was for us as an agency (and even more so internally) than other systems out there - It's intuitive & super fast! The system allows you can customize everything from your CRM down through all of our various platforms/tools. Our team has been able use this platform since day one without any major issues or problems. We've had several account managers onboard over time but they have never once encountered anything which would hinder them using these wonderful products!! There…

Pros
  • Very efficient toolset
Cons
  • Nothing

Revainrating 5 out of 5

Very powerful Admin Tool with excellent customer service

The platform was easy enough for anyone at our organization who had some previous knowledge of software like this (we used it all day every workday). I think more communication/training would be helpful; even if you have zero prior admin or configuration skills using iceberg can still go very well without tons hours put into training sessions! We're able help scale up from manual data capture processes within weeks as opposed taking years before an offshoring solution takes over entirely just…

Pros
  • Easy to use
  • Very intuitive interface with lots options available in terms o customizing user experience.
  • Great customer service when issues arise
Cons
  • There are nuances

Revainrating 5 out of 5

Very user friendly and helped us with employee onboarding

I like how easy it was for us at our business startup as well as onboarding new hires into using this software! It's also very user friendly which makes things easier when trying to train people who haven't been around here before (or have never used anything different than what they've learned from school). We didn't really use any of these features too much but were able to learn them by trial and error so once we did figure out what worked best/what wasn't working right. The learning curve…

Pros
  • This program keeps up current times & trends easily making communication between coworkers less
Cons
  • All fine