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Lean Layer Review

3

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Excellent

Revainrating 5 out of 5  
Rating 
5.0
Business Services Providers, Revenue Operations

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Description of Lean Layer

Lean Layer is a boutique operations practice specifically designed for resource constraint organizations with big ambitions. We make sure our customers: Hit their booking and revenue targets Connect the dots between marketing, sales and customer success so that they can operate cohesively Onboard people quicker and more effectively Anticipate, prepare for and respond to diligence requests from investors and board members And of course, implement and maintain marketing, sales and customer success tools to make all of the above happen (Salesforce, Outreach, Hubspot, Atlassian, Zendesk and 30 more)

Reviews

Global ratings 3
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Type of review

Revainrating 5 out of 5

Great customer service and dedication to customer success

I like that they are able to see how much money we're saving them each month, which helps us justify future projects! They have been very responsive when it comes time do get quotes from other companies or help solve problems in their system - no pushback at all!! The only thing i dislike about lean layer so far has nothing directly related but instead just general dislikes of any software out there (this being said though this may be specific towards my experience). If you want someone who…

Pros
  • Super easy
  • Responsive & helpful via email with questions answered promptly
Cons
  • It is hard to say

Revainrating 5 out of 5

Lean Layer - Great Product/Team Communication

They are very knowledgeable in their industry, they have been able to guide us through many different types of projects over time which has helped me build my own knowledge base as well! I’ve had multiple opportunities where lean layer was not available when we needed them most so it can be tough at times but that just means there will always come another opportunity or better yet an existing one you didn't know about!! The support from other team members makes this process even more seamless…

Pros
  • Knowledgeable
  • Great experience.
  • Very professional work environment for both clients/employees alike
Cons
  • Will fit

Revainrating 5 out of 5

Excellent Product & Service Delivered by Well Trained Employees

The team has been very helpful in understanding my needs as well as implementing them. They are extremely knowledgeable about their products, which makes it easy to work together. I would like to have more transparency into the process itself (e.g., how projects get prioritized) so that we can see where opportunities exist. It's hard to say anything negative because they've done such great work - but if you're looking for an expert partner who will help guide your organization through lean…

Pros
  • Flexible
  • Creative thinkers with proven methods & systems
  • Solid execution capability from both senior leadership perspectiveand cross functional implementation teams.
  • Well run project planning structure
Cons
  • Some cons