Header banner
Revain logoHome Page
icibot logo

icibot Review

2

·

Very good

Revainrating 4.5 out of 5  
Rating 
4.5
Vertical Industry, Hospitality

View on AmazonView on ЯM

Description of icibot

icibot – Innovative Consumer Interaction Choice of the hotels that want to gain from COVID-19 After the coronavirus, the hygiene and health safety responsibilities of the hotels towards their guests are increasing and expanding at the global level! Knowing your guests and providing them “online and contactless” service during their stay is vital. Customised Mobile App for Your Hotel With mobile application solutions that can be customized for each hotel brand, icibot increases the satisfaction of your guests while providing the perfect accommodation and holiday experience for your guests. Increase Your Customer Satisfaction Increase Your Other Revenues Increase Your Positive Comments ici4Mobile Access your guests at all times. Ensure customer satisfaction while increasing your revenue! Connect with your guests and interact with them with a customised mobile app for your hotel. We are offering a specially developed mobile app for single or chain hotels that enable forming permanent contact with guests before arriving at the hotel, at the hotel and when they check-out from the hotel. ici4GuestPortal Offer your guests the mobile app functionality that does not require installation. With our customisable PWA Application, offer a completely customised online experience to your guests. Re-market by establishing an interactive platform where your guests can get information, send their demands and communicate with hotel staff. ici4GEC – Guest Experince Center With icibot Guest Experience Centre, offer customised information about all your service range to your potential and existing guests. Send messages, receive service reservation demands and send notifications for events to your guests with icibot GEC. ici4Staff Increase your staff efficiency! Satisfy both your staff and guests with icibotStaffApp. Monitor your entire hotel staff from receptionist to housekeeping team and ensure healthy communication between your staff and with guests with technological infrastructure. ici4inRoom Create a digital bridge between you and your guests. Present the perfect accommodation experience to your guests by ensuring information and demand flow inside the hotel with specially designed icibot in-room tablet solutions. Make a difference in in-room communication with the application designed specifically to replace traditional in-room guest welcoming package. ici4SelfService Present the perfect guest experience with icibot self-service. Offer services for 24 with kiosk and smart screens in the hotel. Show the information related to the entire facilities of your hotel to the guests and offer solutions to your guest demands. ici4GuestMessage icibot guest message is a private hotel assistant for each guest. With icibot guest message, ensure your guests to complete the entire communication with front-office and customer relations department from mobile. This way, you can make your guests save time while offering the perfect accommodation experience. For more information: www.icibot.com
Hide

Reviews

Global ratings 2
  • 5
    1
  • 4
    1
  • 3
    0
  • 2
    0
  • 1
    0

Type of review

Revainrating 4 out of 5

Best Business Ops Tool For Your Marketing Department

I like that it allows me to send pre-written messages for my customers, so their interaction with us is seamless which helps in building trust between them as well! The customer service team at IciboBOT was very helpful when we had any issues or queries regarding our account/data security etc., they were always there within seconds of request made through email / chat box! We use this bot tool from almost 2 years now (since launch date) till today without facing anything negative about its…

Pros
  • Customer Service Management; ) Email Campaigns management ; : ) Data collection analysis tools.etc.
  • Automated SMS generation using templates created via Bot platform..(No coding skill required!)
Cons
  • Nothing much actually..if someone has been used all those things already he wouldn't have noticed here what would get dislike

Revainrating 5 out of 5

Excellent tool and great customer service

I like that it is easy to use, no complicated menus or anything of this sort; just one simple button! It can be very helpful for people with disabilities who have trouble using buttons/knobs etc., as well as those without any physical limitations at all (such as myself). The only thing about IciboBot is that sometimes you will need help getting started up but once everything gets set-up properly there aren't many problems. For anyone looking into something new in regards to accessibility we…

Pros
  • Intuitive
  • Easy interface designCons : Nothing yet
Cons
  • Some little things