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Impact Telecom Review

2

Β·

Average

Revainrating 3.5 out of 5Β Β 
RatingΒ 
3.7
Collaboration and Productivity, VoIP Providers

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Description of Impact Telecom

ImpacTech is where innovation meets business and great things happen because great people come together.

Reviews

Global ratings 2
  • 5
    1
  • 4
    0
  • 3
    1
  • 2
    0
  • 1
    0

Type of review

Revainrating 5 out of 5

Impact Telecoms- Excellent Phone System for All!

I like that we can use it for our cell phones as well, easy to install/use in home phone systems with high quality sound at an affordable price! We have been using these since 2013 & love how they are so user friendly yet still offer many features which makes them worth every penny spent purchasing this system. Nothing really bad about impact telecoms but if you want something simple then look elsewhere!! If your looking into getting VoIP services or just need cheap service without all of…

Pros
  • Great customer support
  • Easy installation process
  • High clarity audio calls (even over cellular)
  • Very reliable internet connection when needed most even while traveling across country.
  • Reliability is great overall
Cons
  • I will keep silent

Revainrating 3 out of 5

I have used two other services for hosting my website and e-mail, so when it came time to switch my website over to them I didn't want to make the same mistake twice.

I had to take a chance and go with another service. It was a big decision, but after doing research and reading many reviews of other services I decided to go with Impact Telecommuications. Within 24 hours I got an email confirming that my account had been activated and asking me if I could confirm that I would like to receive invoices for billing purposes. After receiving my invoice I had a choice to either pay the entire amount immediately or set up a payment plan. I opted for the latter…

Pros
  • Customer service representatives were helpful and knowledgeable.
  • The prices are fair and competitive.
  • I never had any problems with the system.
Cons
  • The initial setup was very complicated.
  • The payment plans can be confusing at first.