The chair is comfortable, the "pleather" is supple. The seat is higher than I expected. Gliding motion of both the chair and the stool is quiet and smooth. The delivery took exceptionally long given the Covid-19 times that we are in. Vendor would help the assembly processs immensely if they would label the bits and pieces on page 2 of the instructions to match the references on page three (A through J) Picture instructions are clear but identifying the bolts was a bit fraustrating.