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Netrepid Review

4

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Excellent

Revainrating 5 out of 5  
Rating 
5.0
Hosting, Managed Hosting

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Description of Netrepid

Netrepid is a provider of colocation, infrastructure and application hosting services designed to accelerate your technology while keeping your costs scalable and relative to your needs. No matter the size of your operations, you can still function with the ease and efficiency of a business twice your size with our infrastructure hosting. You pay for only the resources you use, which makes this an affordable and scalable solution for businesses of any size. Our infrastructure hosting also ensures your most valuable business resources are protected by a system far more secure than the lock on your office door. Our solutions can help you meet security standards, redundancy needs and regulatory requirements all for a fraction of the cost of trying to replicate the same infrastructure in-house.

Reviews

Global ratings 4
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  • 3
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Type of review

Revainrating 5 out of 5

Extremely professional and knowledgeable staff

The team was extremely helpful in setting up our servers for us at no charge! They were always available by phone or email if we had questions along with being right there when it came time install/setup new hardware etc., even helping find parts that weren't readily found online (especially important considering they don’t have any local stores). We are very happy as customers but also feel like friends because everyone involved has been so friendly & kind throughout this process - truly…

Pros
  • Very thorough, knowledgable service staff; fast response times to all requests both over call /email which is huge given some issues could be resolved remotely rather then immediately needing assistance while away working overseas outstationed..also quick turnaround once work orders complete too.as well excellent customer follow ups post installation via telephone calls
Cons
  • Some cons

Revainrating 5 out of 5

Great customer service paired w/ excellent platform

I like that it's located in Manhattan and provides a lot more flexibility than most other coops in the area. It was very easy to setup. The pricing structure can be confusing at first, but once you get used to it, it makes sense. They have helped me with an account upgrade for my business and they are extremely helpful and friendly. As a small business owner, it's so important to have support when navigating through complicated systems and contracts. Netrepid has been able to help us navigate…

Pros
  • Not only do their reps know what questions need answers.they also make sure your concerns /questions about certain issues receive attention promptly ! (i appreciate promptness) And
Cons
  • Almost everything is ok

Revainrating 5 out of 5

Great Customer Service and Knowledgeable Staff

The ability for me as an individual employee in my position at this time has been able solve many issues that have arisen during our day-to-day operations with their team members - I am not sure if it's because there are so few employees or what but they do seem like very knowledgeable people who can get things done! They also offer great customer service which helps make up some ground when you're working remotely from home all week long without being around other coworkers. There isn't much…

Pros
  • What i really enjoy is how easy everything works, especially considering its cloud computing software to run business functions such as payroll processing among others
Cons
  • So-so

Revainrating 5 out of 5

Great flexibility - even if we needed only one part

They are very flexible in terms of what you can request, which makes them a great option for any business. They have helped us in many ways so far. We need more than just colo space, they also do networking, power, and connectivity. I would say that their customer service is top notch! They're always making improvements and adding new features when you're least expecting it. Their website has become outdated with how easy it is to find companies to compare and price out. It's difficult to find…

Pros
  • Flexible
  • The team behind netreeid knows IT services inside/out.
  • Powerful hardware no issues or downtimes ever since we started using this provider (2 years)
Cons
  • Good but not great