It offers good support for our clients, it is easy to use for their customers and it provides us with great visibility on our customer's activities. I do not have anything negative to say about this software. As far as I know it has had no major updates since its introduction in 2011 and so I assume that its functionality does not change much from year to year. However, I am sure that new features will be added more frequently than we are used to seeing with other products. If you are lookingβ¦