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Odus Review

2

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Excellent

Revainrating 5 out of 5  
Rating 
5.0
Artificial Intelligence, Conversational Intelligence

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Description of Odus

OdusTM allows people to create human-like chatbots and fully automated customer support and service. Own AI technology with an understanding of the context of the dialogue makes it possible to create flexible dialog flows using visual Dialog Builder. Odus is a cross-platform solution that works with Messenger, WhatsApp Business API, Telegram, Viber. Also, you can use Widget, Landing Bot or connect Odus to your system via Chat API. Now chatbot can become a full-fledged employee of your company.

Reviews

Global ratings 2
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Type of review

Revainrating 5 out of 5

Create powerful customer interaction using Chatfuel

I like the ability to create a chatbot that can talk to customers and ask them questions. The ability to create a chatbot that can understand natural language and respond to questions is great. I dislike the fact that the chatbot has to be reprogrammed every time a new update is released. It also takes a long time to create a chatbot. I would recommend creating a chatbot for a small business that is looking for a way to interact with customers. It is a great way to get feedback from customers…

Pros
  • There’s plenty you could do if it was working correctly, but when trying more than one customer support issue per day we experienced delays in our work output because many agents were constantly waiting at least five minutes before getting back into an agent pool so as not make another mistake or error prone interaction while doing other things
Cons
  • I don't really have any dislikes about this, everything is just fine

Revainrating 5 out of 5

Great tool for creating bots for various purposes

I like that you can make your own bots, they are easy to use and you don't need to know how to code in order to get started! You have to be able to write natural language (which is not always something beginners understand). If you're looking for a tool where you can quickly build a bot without having to go through several steps then this would be perfect for you. The price might seem high at first but if you want to automate tasks or create many different bots it will save money over time…

Pros
  • Great interface
  • Easy access from desktop/mobile device
  • Good customization options
Cons
  • Some difficulties