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OnShift Review

2

Β·

Very good

Revainrating 4.5 out of 5Β Β 
RatingΒ 
4.4
Artificial Intelligence, Conversational Intelligence

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Description of OnShift

OnShift delivers intuitive software and proactive services to solve workforce challenges in health care. Our easy-to-use cloud-based software prioritizes your people for the best hiring, scheduling and employee engagement you could ever imagine. Visit www.onshift.com for more information.

Reviews

Global ratings 2
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  • 4
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  • 3
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  • 2
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Type of review

Revainrating 4 out of 5

Best time saver for HR and payroll professionals

The ability of having my entire staffing needs available at one place with no searching or calling around is amazing! I love that it's mobile ready so there isn't any need whatsoever from using multiple devices when looking up employees/managers etc., It can be slow initially but eventually speeds right back into business as usual once fully trained upon its use; we're still experiencing some issues such getting alerts out quickly if an issue arises however they are working hard towards sorting

Pros
  • The ability to easily search and find staffing needs for our company
Cons
  • Nothing really as of yet, i'm sure there will be some bugs and kinks to work out as the team gets used to the product, however as a customer i'm happy with the product as it is

Revainrating 5 out of 5

Excellent Customer Service & Fantastic Tech Support

The customer service is fantastic! I have never had an issue calling or emailing them - they are super attentive about making sure that we get what we need at lightning speed (even when it's not 8 AM :). They also offer free training if needed; however even with their "in house" team of trainers/consultants this can be costly depending upon where you live / how much experience someone has. It took me weeks before my first hire was approved because there were so many other candidates ahead of…

Pros
  • Great Customer Service
  • Fast turn around time for approvals, quotes etc.
  • Very nice UI &/or UX design wise
Cons
  • Almost never