I like that it's very user friendly, is not clunky or difficult to navigate through, and has many different templates available so you can customize your own look/feel of your website. It's also free! The only thing I dislike about this software is that if an email address changes (for example someone gets married) they have to go in there and delete all previous emails associated with them because new ones are automatically created when sending out reminder messages. This was helpful at firstβ¦