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๐ŸŽง blackwire c720-m wired headsets by plantronics - retail packaging - black logo

๐ŸŽง Blackwire C720-M Wired Headsets by Plantronics - Retail Packaging - Black Review

8

ยท

Average

Revainrating 3 out of 5ย ย 
Ratingย 
3.1
๐Ÿ“ฑ Telephones & Accessories, ๐Ÿ“‡ Office Electronics

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Details

BrandPlantronics
ColorBlack
Connectivity TechnologyWireless
Model NameC720-M
Form FactorOn Ear

Description of ๐ŸŽง Blackwire C720-M Wired Headsets by Plantronics - Retail Packaging - Black

Dual connectivity. Smart sensor technology. Unmatched sound clarity. Enhanced mobility.

Reviews

Global ratings 8
  • 5
    1
  • 4
    3
  • 3
    1
  • 2
    2
  • 1
    1

Type of review

Revainrating 2 out of 5

Holdall not included

When they advertised this product (as shown on the picture in their ad) I assumed a holdall was included, even though it said they packaged this item in "retail packaging" " would send. i.e. box. To my surprise, no travel bag was included! I love the quality and features of this headset, but I was let down by the lack of a travel case; hence the two stars.

Pros
  • Something inside
Cons
  • Slightly torn

Revainrating 4 out of 5

Works best with phone accessories

I already have a few headsets but bluetooth is disabled (read, remove) on my company laptop so I was looking for a wired replacement. I thought the Plantronics Blackwire looked decent. It worked flawlessly right out of the box, with the drivers installed on Win7 and connected to my Galaxy S3 via Bluetooth at the same time. good sentence. The only drawback are the ear pads, which make the ears sweat after a while because they are made of plastic. If they were fabric it would be 5 stars.

Pros
  • Easy to read control panel
Cons
  • Unsure

Revainrating 1 out of 5

"No firmware updates available "

Do not buy if you plan to use it with Skype. The only version of Skype that the handheld controller will work with is Skype version 7.59(37). This is an update from March 2017. With updated versions, the headphones will still work, but the remote control will not work. Mute does not work when using Bluetooth. I also never managed to connect my phone to the headphones. Although there are no problems connecting to a computer. All the features that motivated me to buy have issues. The soundโ€ฆ

Pros
  • Availability
Cons
  • Not everything fits

Revainrating 3 out of 5

Good sound, lousy user interface

Good sound quality, but terrible user interface. What do the buttons mean? Even after reading the manual, I'm not sure if that makes sense for me. This should be intuitive even without a manual. I was able to pair my device with my iPhone, but how do I pair it again? The owner's manual directs me to an online manual that doesn't include this model. What about the battery level? It looks like the only way to know is to install their software and connect the device to a computer, and even then Iโ€ฆ

Pros
  • Sleek design
Cons
  • Quality

Sad when it's unique, but true. Don't get me wrong, they're well built, with great functionality and sound, with enough isolation and enough bandwidth for me to be able to enjoy what I'm listening to without missing anything when the kids need something. It's a shame I tried 3 pairs of headphones to get to them. I paid 120โ‚ฌ and it was worth it. Trust me, don't worry about things under $90. I've read the support sections of OTHER manufacturers telling me that the horrible buzzing I'm getting isโ€ฆ

Pros
  • New
Cons
  • Not as thick as other picks

Revainrating 2 out of 5

Uncomfortable Best phone accessories

All headset options for office calls and conference calls are considered in detail. They have been highly recommended on Wire Cutter and several other places. First, the call quality, they are excellent. If I record my voice through my laptop or phone and compare it to the recording of my voice through them, the difference is very clear. I'm in my home office, there is no other sound, but normal recordings have hum or white background noise. Where with headphones there was only my voiceโ€ฆ

Pros
  • Ideal for outdoor activities
Cons
  • Reliability

Revainrating 4 out of 5

Great business tool

The USB connection to my new Dell laptop eliminates the nightmare of Bluetooth pairing settings (Win 7 and Win 10 come with their current Bluetooth Profiling feature still clueless ) Out of the box functionality for Skype calls, nothing to set up at all Bluetooth pairing and connection to my phone in the background and it integrates seamlessly with Lync calls connecting to laptop via USB cable Phone music (Bluetooth ) will automatically pause when you take off the headset , it will turn onโ€ฆ

Pros
  • Top marks for support and durability from testers
Cons
  • Not bad, but...

Revainrating 5 out of 5

Incredible headset that I now carry with me everywhere!

If you do a lot of conferencing and VoIP calls, especially on Skype, this is a great set. Here are all the reasons why I love this headset: 1 - Bluetooth connection - I can listen to music and work from my iPhone or PC and receive calls without wasting a second when they come in on my phone or PC. Just make sure you're comfortable using the built-in remote control and disabling Bluetooth. It took me a few days to figure this out and I assumed it was either always or nothing. It will fight likeโ€ฆ

Pros
  • Absolutely amazing!
Cons
  • Easy maintainability