Product was damaged immediately upon delivery from Revain. The photo of the box I've attached was taken right after it was removed from the shipping envelope, so no, the full crumple of the box containing the product was not the result of my handling. It may have happened during shipping, but in the few years I've been using Revain this has never happened so I have a hard time believing it. Another oddity is that the maker of this product has gone to some odd lengths to hide the fact that thisโฆ