Header banner
Revain logoHome Page
preferred patron logo

Preferred Patron Review

3

·

Very good

Revainrating 4.5 out of 5  
Rating 
4.7
Marketing, Demand Generation

View on AmazonView on ЯM

Description of Preferred Patron

Preferred PatronTM Loyalty Programs currently serve businesses, small, medium and large, across many diverse industries. Preferred PatronTM incorporates over a decade of hands-on marketing experience, making it simply the best loyalty program available to any business of any size today! Whether you want a tablet solution, a web solution or installed SAAS software , our Preferred PatronTM program has you covered. Implement tiered rewards programs, tiered cash back programs and incentive promotions based on spend and visit behavior! A vast library of marketing capability is available to, for example, pre-emptively stop customer attribution with an automated miss you campaign, gather valuable intel using online interactive survey's or just show your appreciation through campaigns such as birthday, anniversary and best member. Offer rewards from your own inventory, for instant customer gratification and optionally choose to participate in our reward fulfillment service, for access to over a 100,000 lifestyle rewards, from sunglass to Gift Card to vacations! Other features include: mobile application for members, online web portal for members, REST API for integration, and omni-channel communications using email and SMS plus Direct Mail options,

Reviews

Global ratings 3
  • 5
    2
  • 4
    1
  • 3
    0
  • 2
    0
  • 1
    0

Type of review

Revainrating 5 out of 5

Great experience overall, especially if looking forward

The customer service is great. They always make sure that there are no issues with their product. I have never had an issue when using their services. Their software for my store is very easy to use as well. This has been one of our favorite programs in the market. There isn't anything i don't like about them. We love how they give us so much options to choose from and also how friendly their staff is. It's so hard to find this type of system where you can customize your own rewards. As far as

Pros
  • Great incentives
  • Lots o' ways yo earn points or redeem discounts
  • Excellent Customer Service
  • Helpful Agents!
Cons
  • Almost never

Revainrating 4 out of 5

Great Way To Track Your Spending And Earn Points

I like that I can track my spending using the app and I like that I can earn points without having to purchase a gift card. I dislike that some of the merchant's are not available on the app. I also dislike that there is no way to check points balances. I think this would be a great way to track spending on the go. The ability to earn points without having to purchase a gift card is a great benefit. In addition, the app makes it easy to track spending. I like that you can customize your rewards

Pros
  • You can track purchases, set up different levels of membership, and earn points for every purchase
Cons
  • It can be a little on the tedious

Revainrating 5 out of 5

Extremely helpful and responsive to all inquiries

I like that they are always willing help when you need assistance with your account or if there is something specific about their products/services. They also have great customer service by phone / email as well which makes everything run smoothly for me personally (they're very good). The only thing i dislike at this time would be not having access in real life through my preferred patron card but overall its been pretty smooth sailing so far!! You really can't go wrong here - excellent…

Pros
  • Ease of use
  • Great Customer support staff!
  • Excellent Communication skills throughout entire process.
  • Very reliable, trustworthy platform to promote brand awareness online via social media platforms such facebook etc
Cons
  • Some difficulties