It's easy to use and has all of my clients' information readily available for me when needed. The system is very robust with many features that allow customization as well. There are some things about it that could be improved - however this may just be an outgrowth of its age. We have been using ProvaB since before I was even working in the industry so there were no real issues at first but we do hear from our customers that they would like more modernized options such as mobile apps orβ¦
Pros
All client data stored securely online/offline (mobile app)
The best thing about provable was their customer support team who were always available for us when we needed them most! They never failed in making sure that our needs are met at all times - they even went as far as helping with some of my queries regarding data migration from one version into another which had me running outta time due to deadlines looming over head!! Nothing really special but it's definitely worth mentioning if you're looking forward working withe this software provider :)β¦
Pros
Ease & friendliness
Good response within 24 hours or less (especially during holiday season)