RecordTrak is a POS software with complete turn-key customized POS, inventory managment, multistore, and rental systems for the book, music, and movie stores.
I like that we can see all of our sales in one place. It's easy to keep track of my daily sales numbers and it makes it easier to keep up with stock levels. The program was a little confusing at first but once you get used to it, it's very helpful. We use this at work to keep track of sales as well as keeping track of the inventory that we have on hand. I like that everything can be done from one screen. I also enjoy that they have a full service department to help you if you need it.
Theβ¦
Very easy integration to integrate in our point of sale system, good support via chat function if you need help for set up or customization purposes, ability to customize as much / little needed. Customization can sometimes be tricky because some features are not supported by RecordTrack but this will get better over time once they release further updates which improve their services/features available for a price. If your looking for an outsource service provider that provides high qualityβ¦
Pros
Its seamless integrated with most modern Point of
Sales software systems including Retailsoft POS Manager; Great Customer Support team who actually understand retail & hospitality industries needs unlike others providing similar cloud computing type solutions from what research shows me
Cons
Would like more native capabilities into mobile phones such as tablets etc.but there is nothing major yet
I love that we can track our sales in real time. We have been able to see if there were any issues with products before customers even got them home! It's very helpful because it helps us figure out what people are looking at so we know which items they want more of or less of. The only thing I don't like about this system is when you go back into your account after logging off from another computer sometimes it takes up to 30 minutes before you get logged back in. This isn't always my faultβ¦
Pros
I like having the option of checking the progress of my orders as well as checking inventory levels
Cons
I end up having to log out multiple times to get completely logged out