The best part about this software was that it actually helped me find more potential clients for my business (it did not just tell them where I could be found). It also allowed us to see what people were saying online regarding our products/services- which gave an insight into how we can improve upon things! Also liked being able to search through past comments as well so you don't have repeat queries from previous visitors who may no longer exist or are out of reach due to privacy settingsβ¦
Pros
Great way keep track easily both positive AND negative reviews across multiple platforms simultaneously including Yelp , Facebook page
The ease of use for managing multiple accounts; abilityto customize reports as per our needs/requirements (also helps with data collection); overall responsiveness from team members when ever we have questions / concerns about any aspect relatedReputatino management or Data Collection etc., Reporting tool not so great but can be customized easily using filters provided by reputed third party vendors like Google Analytics - Have tried few other products available out there- none comes close! 1)β¦
Pros
Easiness to deploy across organization(small business, large enterprise..)