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Rex Review

2

Β·

Very good

Revainrating 4.5 out of 5Β Β 
RatingΒ 
4.5
Marketing, Online Reputation Management

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Description of Rex

Rex helps companies of all sizes manage feedback and collect new positive reviews with the click of a button, sending a text message and email to your clients. Benefit from automatic reminders, review embedding and automated referral requests.

Reviews

Global ratings 2
  • 5
    1
  • 4
    1
  • 3
    0
  • 2
    0
  • 1
    0

Type of review

Revainrating 5 out of 5

Review Trackers Helps Our Business Grow

The ability for me as an admin to see who has reviewed and what they said about my business is great! I love that it allows us to respond in real time if needed. It's not always accurate or up-to-date so sometimes we don't get notified until days later (sometimes even weeks). Sometimes you can tell by their responses which ones are working well & which aren't. We've been able to improve our client service and make sure everyone knows how much we appreciate them when they leave a review - it…

Pros
  • Very responsive staff members too., Easy integration into other sites like Facebook , Instagram.etc..Customer feedback system works flawlessly...Easy way track all comments across multiple platforms simultaneously
Cons
  • Some problems

Revainrating 4 out of 5

Very user friendly and helpful: Rex

It's very easy for me as an admin because I can do everything through my account panel without having too many clicks or anything like that! Also it is great in helping you keep track if anyone has left any negative comments about another member who was not even present at said meeting/event etc., this definitely makes things easier especially when they are constantly asking questions regarding their event experience but never reply back!! Nothing really other than being able solve our problems

Pros
  • The site looks stunning
  • Very organized, clean & tidy looking website
  • You feel connected to people across countries with same values
Cons
  • Sometimes certain members dislike particular features
  • Lack some social networking options