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Roomsy Review

2

Β·

Very good

Revainrating 4.5 out of 5Β Β 
RatingΒ 
4.5
Vertical Industry, Hospitality

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Description of Roomsy

Roomsy is a hotel management software that allows you to track and manage reservations by letting you know who is staying in which room, when with features like reporting, employee tracking, and more to help you manage your business.

Reviews

Global ratings 2
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Type of review

Revainrating 5 out of 5

Great System with Amazing Customer Support

The ability for me as an owner of multiple hotels to be able to view all my properties at once from one place was amazing! I also love how easy it is to add new rooms or update existing ones without having to go back through each property individually. There are some things about this system we have been working out but so far they seem fairly minor compared to other issues (such as lack of support). It has helped us keep up-to date on our inventory levels across several different locations and

Pros
  • Easy interface, great customer service team that knows their stuff when answering questions in live chat sessions & phone calls/emails very responsive with answers within minutes most times vs days like others before them
Cons
  • Some disadvantages

Revainrating 4 out of 5

Great Admin System with Mobile Access and Room Management

I love how easy it was for my team members (all located across Canada) as well have access from anywhere via mobile device or desktop computer! It's intuitive so no training required - just start using right away!! The only thing i dislike about this system are there aren't any custom reports available at all but if they did add those then we would be very happy users of their product. We use our own version called "Roomy" where employees can log into through out different locations/branches…

Pros
  • I love how easy it was for my team members (all located across Canada) as well have access from anywhere via mobile device or desktop computer! It's intuitive so no training required just start using right away!!
Cons
  • There isn't any custom reports available at all but if they did add those then we would be very happy users of their product