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Sifter Review

2

Β·

Very good

Revainrating 4.5 out of 5Β Β 
RatingΒ 
4.3
Development, DevOps Software

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Description of Sifter

Sifter helps keep your issue tracking simple so you and your team can find and resolve more issues in less time. You save time and money shipping higher quality software.

Reviews

Global ratings 2
  • 5
    1
  • 4
    1
  • 3
    0
  • 2
    0
  • 1
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Type of review

Revainrating 4 out of 5

Issue Tracker software having positive impact

The best thing about the tool is that it allows me to get the issues resolved in a much shorter time than I'd get if I were using a different issue tracker. I can also easily keep track of the issues which have been resolved and which are still pending. The only thing that I dislike about the tool is that it doesn't provide any way to track the tasks which are still pending. It would be great if it included a feature for such tracking. We are resolving issues in a much shorter time and also we

Pros
  • Best part being its easy to use interface
  • Excellent UI with attractive graphics.
  • Very user friendly, making work very convenient while handling complex bugs/issues;)
  • Easy navigation through all features available within product good experience overall!
Cons
  • Nothing major as everything seems fine.
  • User guide could've used more detailed information at times

Revainrating 5 out of 5

Amazing customer service platform and best in class communication

I like that there is an option to customize how many emails are sent out per day, which saves me from having multiple accounts open at once for different projects or clients! It would be nice if it could also send automated replies when people reply via email instead of just showing up as unread every 30 mins (or whatever interval). We're using this tool with our project management system Jira Software - we've been able solve most problems by simply searching through their FAQs page first…

Cons
  • All fine