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Silvervine Print/Mail Fulfillment Platform Review

5

·

Very good

Revainrating 4.5 out of 5  
Rating 
4.4
Marketing, Print Fulfillment

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Description of Silvervine Print/Mail Fulfillment Platform

Silvervine is a solution provider dedicated to delivering a competitive advantage to property and casualty (P&C) insurance organizations of all sizes and across all lines of business by constantly incorporating knowledge gained from industry participation, expertise and trends into technology innovations and superior service.

Reviews

Global ratings 5
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Type of review

Revainrating 4 out of 5

Very user friendly software, very quick at learning new accounts

The system was easy for our staff members to use as they are used to using other systems in their daily work life. I am not sure if it has saved us time because we have been doing this for years but there could be some things that can save more time or make your job easier with faster processing times through automation or something like that. We don't really know how much time savings there will be since we haven't had any yet but would love to see them later when we do implement them…

Pros
  • Great support team!!! Love all my interactions so far!! So quick responses always get help within 10 mins 2 hrs max even during holidays etc which is good thing i think.
Cons
  • Everything works fine

Revainrating 4 out of 5

Great customizable webmail/eMail platform from Constant Contact

The system seems like it could be improved in some areas but overall I have been pleased with what we've seen thus far! It's easy for our team members who work remotely or are out-of town when they're back at home base during their normal working hours can see everything that has come through so there isn't any confusion about mailings going missing etc.. The system has been very helpful in our daily operations for over 5 years now! It's easy to use & navigate through as well as customize your…

Pros
  • I like the system's features a the mailings are easy to see and navigate through
Cons
  • We have been pleased at our use of the software

I like most about this software it's easy for me as an agent with limited computer skills or time in order make changes that need made when sending out print outs! It helps greatly reduce errors during printing which saves us money overall since we can save paper etc.. The best thing about this product it has made my work easier because I can do everything in one place for billing purposes which was very time consuming before using silver vine platform! Nothing that i dislike at least not yet…

Pros
  • Easy program, user friendly is great along side good customer service from sales team help agents who use system get answers right away without having long waiting periods between calls back & forth just simple questions answered quickly by tech reps !!! Overall fantastic experience working w /them!!! Highly recommendable highly valued tool
Cons
  • Not bad

Revainrating 4 out of 5

Very user friendly software, very quick at learning new accounts

The system was easy for our staff members to use as they are used to using other systems in their daily work life. I am not sure if it has saved us time because we have been doing this for years but there could be some things that can save more time or make your job easier with faster processing times through automation or something like that. We don't really know how much time savings there will be since we haven't had any yet but would love to see them later when we do implement them…

Pros
  • Great support team!!! Love all my interactions so far!! So quick responses always get help within 10 mins 2 hrs max even during holidays etc which is good thing i think.
Cons
  • Everything works fine

I like most about this software it's easy for me as an agent with limited computer skills or time in order make changes that need made when sending out print outs! It helps greatly reduce errors during printing which saves us money overall since we can save paper etc.. The best thing about this product it has made my work easier because I can do everything in one place for billing purposes which was very time consuming before using silver vine platform! Nothing that i dislike at least not yet…

Pros
  • Easy program, user friendly is great along side good customer service from sales team help agents who use system get answers right away without having long waiting periods between calls back & forth just simple questions answered quickly by tech reps !!! Overall fantastic experience working w /them!!! Highly recommendable highly valued tool
Cons
  • Not bad