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TiVA Call Manager+ Review

1

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Excellent

Revainrating 5 out of 5  
Rating 
5.0
Professional Services, Development Services

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Description of TiVA Call Manager+

Texonic Information Systems (Pvt) Ltd., is an integrated business solution consulting and software development company founded and managed by very focused and globally experienced IT professionals in Computer-Telephony Integration (CTI) software development.

Reviews

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Type of review

Revainrating 5 out of 5

Great platform - easy and intuitive user interface

The best feature of this call manager for me personally was that it allowed all my calls to be logged into one place, so I could see where each phone number had been called from or who has made which outgoing/incoming calls with ease! It worked well but there were times when you would have to wait up to 20 minutes before your next scheduled recording started if something went wrong like losing power etc. We used this product primarily as a way to keep track of our customer service interactions…

Pros
  • Easy interface
  • Friendly user support team (for most questions)
  • Great features such at being able log every incoming &outgoing contact in an organized manner