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Truckcom Review

2

Β·

Very good

Revainrating 4.5 out of 5Β Β 
RatingΒ 
4.4
Supply Chain and Logistics, Distribution

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Description of Truckcom

Truckcom is a powerful HGV fleet management system based on a driver Smartphone App and a flexible web based office system.

Reviews

Global ratings 2
  • 5
    1
  • 4
    1
  • 3
    0
  • 2
    0
  • 1
    0

Type of review

Revainrating 4 out of 5

Great system and excellent customer service

I like that you can access everything from anywhere with internet, it's very easy to use for day-to-, week or month end reports - also useful if an employee has been away sick! The support team in India are great at their job but communication could be improved (it sometimes takes days before they get back). Also not all features work when using your own mobile sim card instead of through truck com network provider so make sure this works as well otherwise have someone else run them off theirs

Pros
  • We have used TCO for about 3 years now and it's been very reliable and good value for money
Cons
  • The support team in India are often a bit slow to respond, also it can take a day or two to get an email back when contacting them

Revainrating 5 out of 5

Truck Com really is an intuitive platform for truck drivers

The ease of use, it's very intuitive to navigate through all aspects of truck com from tracking hours spent in work zones, logging miles travelled etc. There are many features that I have yet to even try out but after reading other reviews here I can see why this platform has been so well received by drivers. It does take some time getting used to using an app over traditional methods however once you get into it its not long before you realise how easy it really was! Nothing at present…

Pros
  • Easy interface works like regular programs without much hassle.
  • no need access any servers or internet connections when offline (great convenience)
  • Can customise settings within each tab according needs/ requirements
  • Many functions available
Cons
  • Not bad