Mine arrived with some scratches, scuffs and holes. It also looks off center. It is not at all comfortable on the hands. I've bought bits from top brands, as well as port charters and home depots, and they might not have been the best quality metal, but they were at least in great shape and condition. For the price I expected more quality. However, the Diefenbacher seller resolved the issue very quickly and gave them and Amazon 5 stars for their efforts.