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enhanced xs 820 headset bundle for training, coaching, monitoring, supervising, onboarding - compatible with avaya, yealink, polycom, cisco, mitel, nortel, toshiba deskphones (mono, basic bundle) logo

Enhanced XS 820 Headset Bundle for Training, Coaching, Monitoring, Supervising, Onboarding - Compatible with Avaya, Yealink, Polycom, Cisco, Mitel, Nortel, Toshiba Deskphones (Mono, Basic Bundle) Review

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Poor

Revainrating 2.5 out of 5  
Rating 
2.5
📱 Telephone Accessories, 💼 Accessories & Supplies

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img 1 attached to Enhanced XS 820 Headset Bundle for Training, Coaching, Monitoring, Supervising, Onboarding - Compatible with Avaya, Yealink, Polycom, Cisco, Mitel, Nortel, Toshiba Deskphones (Mono, Basic Bundle)
img 2 attached to Enhanced XS 820 Headset Bundle for Training, Coaching, Monitoring, Supervising, Onboarding - Compatible with Avaya, Yealink, Polycom, Cisco, Mitel, Nortel, Toshiba Deskphones (Mono, Basic Bundle)
img 3 attached to Enhanced XS 820 Headset Bundle for Training, Coaching, Monitoring, Supervising, Onboarding - Compatible with Avaya, Yealink, Polycom, Cisco, Mitel, Nortel, Toshiba Deskphones (Mono, Basic Bundle)
img 4 attached to Enhanced XS 820 Headset Bundle for Training, Coaching, Monitoring, Supervising, Onboarding - Compatible with Avaya, Yealink, Polycom, Cisco, Mitel, Nortel, Toshiba Deskphones (Mono, Basic Bundle)

Details

BrandGlobal Teck Worldwide
ColorMono
Control TypeCall Control
Special FeatureSplitter with Mute Button

Description of Enhanced XS 820 Headset Bundle for Training, Coaching, Monitoring, Supervising, Onboarding - Compatible with Avaya, Yealink, Polycom, Cisco, Mitel, Nortel, Toshiba Deskphones (Mono, Basic Bundle)

✅ BUNDLE OF 4 ITEMS: ✅ 2 units of XS 820 Mono Headsets, ✅ Y-Training Splitter Cord #27019-03, ✅ Telephone Interface Inteli Cord. ✅ IMPROVE TRAINING: ✅ With this bundle you can improve training by coaching new employees in real-time. ✅ LIVE/MUTE BUTTON: ✅ This connector allows both users to hear the caller and but only one can speak to the caller.✅. ✅ PHONE COMPATIBILITY: You can use these headset with kit with most major telephone brands that have a headset port (RJ-9/RJ22) - Avaya Vantage Series - K155 / K165, Allworx, Cisco, Digium, Mitel, Nortel, Norstar, Polycom, Toshiba, Yealink, Zultys. If your phone is not listed contact us to confirm compatibility.

Reviews

Global ratings 3
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  • 4
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Type of review

Revainrating 1 out of 5

Useless Electronics: Waste of Money

After trying this product, I have to say I am thoroughly disappointed. The instructions are confusing and the device is cheaply made. It's not user-friendly at all, and it's hard to manage. The only pro is its affordability, but even that doesn't justify wasting your hard-earned money on a product that doesn't do what it's supposed to. Stay far away from this product if you want to save yourself a headache and your money.

Pros
  • Offers comprehensive training, supervision, and monitoring capabilities for telephone operations.
Cons
  • Requires additional investment in accessories and supplies, increasing overall cost.

Revainrating 4 out of 5

The product worked after we received the connector

A useful tool for learning . A note could be to color code the headsets so that the supervisor selects the correct headset. We're not in a company that talks on the phone all day, and when the supervisor and intern put their headsets back on, they sometimes put them on the wrong way round.

Pros
  • ✅ SET OF 4: ✅ 2 pieces XS 820 Mono Headsets, ✅ Y-Training Splitter Cord # 27019-03, ✅ Inteli Cord Phone Interface
Cons
  • A few little things

Revainrating 4 out of 5

The product worked after we received the connector

Useful tool for learning. A note could be to color code the headsets so that the supervisor selects the correct headset. We're not in a company that talks on the phone all day, and when the supervisor and intern put their headsets back on, they sometimes put them on the wrong way round.

Pros
  • ✅ 4-PIECE SET: ✅ 2 units of XS 820 Mono Headsets, ✅ Y-Training Splitter Cord # 27019-03, ✅ Inteli Cord Phone Interface
Cons
  • Very expensive