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Zaion Review

2

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Excellent

Revainrating 5 out of 5  
Rating 
5.0
Artificial Intelligence, Conversational Intelligence

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Description of Zaion

From Voice to Value. From A(I) to Z(aion). Our expertise derives from the customer experience. We are customer-experience specialists who integrated artificial-intelligence technologies to improve client services. Less than one year after Zaion's creation in September of 2017, we were already operating in three countries: France mostly, but also Germany & Belgium. We take an omnichannel approach. We allow users to express themselves in natural language. Through that natural language, we can either automate the request & treat it accordingly through a bot or we can route it correctly to the right agent in real time.

Reviews

Global ratings 2
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Type of review

Revainrating 5 out of 5

Simple and Intuitive Marketing Platform

The best thing about this product is its simplicity, it's very effective when you have many people in your team that don't know how to use AI tools for marketing or sales purposes. I would maybe like if they made more features available at an affordable price compared with other products such as Hubspot which has almost all of them already included but also comes along with some costs attached. This software helps me track my contacts' behavior so i can reach out to those most likely to buy…

Pros
  • And makes everything clear just by looking through graphs provided inside platform itself..and there are no limits whatsoever regarding number off hours we spend here on tracking data from customers online activity
Cons
  • There are disadvantages

Revainrating 5 out of 5

Best tool to increase conversion rate !!

The best part is that it has an inbuilt chatbot for all my needs, I can easily manage everything without any hassle of switching between apps or tabs because zaion does this job perfectly! It would be great if they could add some more features like integration with other tools such as Google sheets etc., but overall its good so far!! No issues at all yet while using their product, just try them out once you will know how easy it works and what benefits do come along with these amazing solutions

Pros
  • Easy to use
  • Easier tracking capabilities across different platforms & devices used during campaigns
  • Amazing support from Zain's team members who reply quickly whenever required.
  • This helps us reduce
Cons
  • Mostly okay, but...