The plumber who was going to install this just noticed that not all parts are included if you want to hardwire this. (The hardwiring capability of this unit is an advertised feature.) You will need to purchase a strain relief clamp. The installation guide didn't list the size and when I called customer service they didn't know the size either. Googling the size question yielded a tweet of someone complaining about this in 2018 and apparently not paying attention 3 years later. said 1". THIS IS WRONG. You need a 3/8" strain relief clamp like the ones I linked below. But even then you need shorter screws to tighten the clamp =14043239987368521662&hvpone=&hvptwo=&hvqmt=&hvdev=c&hvdvcmdl=&hvlocint=&hvlocphy=9013454&hvtargid=pla-3537956c67785)
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