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Cami.ai Review

2

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Very good

Revainrating 4.5 out of 5  
Rating 
4.4
Customer Service, Customer Success Software

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Description of Cami.ai

A smart customer success platform that lets your teams focus on customers and scaling customer love rather than on systems. Cami is designed to help build and maintain consistent revenue. Cami.AI leverages Machine Learning and Artificial Intelligence to help bridge the gaps between all the CS stakeholders who interact with the customer, driving stronger CS cycles in onboarding, customer health, adoption, training, retention, and upsells. Cami is built by a team that has a combined experience of more than 30 years in customer success, marketing, product management, and engineering. They came together with a common vision of making Customer Success more human.

Reviews

Global ratings 2
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Type of review

Revainrating 4 out of 5

Professional Service & Amazing Customer Support

The most important thing about this software is that it has an amazing team of professionals who are always ready to assist you in any way possible. I have been using Cami for almost 2 years now and i have never faced any kind of problem with them. They always provide me with the best solutions, whether it's regarding their services or anything else. I would definitely recommend this company to everyone as they are very reliable and professional and will always go beyond your expectations…

Pros
  • Great Customer Service
  • Highly Professional Team Of Professionals
  • Amazing Results And Work Outputs Are Always On Time & Up To Standard.
  • Excellent Value For Money Services Provided By Company.No Extra Charges Or Hidden Fees.!! :)
Cons
  • Nothing So Far Except Maybe That Too Many People Shouldn't Use

Revainrating 5 out of 5

Great System to keep employees organized and communicating

I like how easy it's very intuitive in terms of getting started with this tool, plus all their support team are able-bodied individuals who have been around for some time now so they know what you're trying/wanting! Nothing yet but we've had an issue or two here & there which has required our tech department assistance however everything was taken care from them within 24 hours without question. We didn't want another ticket system - wanted something more simple where everyone could utilize…

Pros
  • How fast customer service is to respond at times along wth ease of use compared other options outthere that can be confusing even if its done properly by staff members
Cons
  • There are nuances