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DeskBell Review

2

Β·

Excellent

Revainrating 5 out of 5Β Β 
RatingΒ 
5.0
Vertical Industry, Hospitality

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Description of DeskBell

A free application for hotels to communicate events, services, restaurant information, activities, and more to guests.

Reviews

Global ratings 2
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Type of review

Revainrating 5 out of 5

Cool tool for client check-ins and traveler info

I like that it's easy enough so people can use without needing much training or knowledge of how computers work - just click'send'! If you don't know where your clients are staying then this is great as they'll be able find everything easily at their destination with one simple search (or if you do have them in advance). It does tend not update very often but we were only using desktop notifications which meant there wasn't too many updates needed anyway. We weren;t having any issues when our…

Pros
  • Easy to navigate
  • Searchable database for quick reference.
  • Desktop notification alerts employees who need assistance outside regular business hourseesions, including those awayfrom home suchas holiday breaksand even overseasvacations..to say nothingof emergency support servicesavailable 24x7with free phonesupport available through customer service agents located globally across 4 continents(AmericasmidwestEurope
Cons
  • Zero

Revainrating 5 out of 5

DeskBell - Great Product for Hotels / Resorts

Easy to use and understand interface. The app allows you to customize different notifications that are sent out. This software is very convenient and helpful as well. It has helped me keep in contact with my clients. I haven't found any dislikes about this product so far. With deskbell, communication between clients and us is easier. We can send out messages quickly and reach our customers easily. I like that you can create your own lists of rooms in each hotel or resort so everyone knows what…

Pros
  • And best part..all done automatically through deskbells system via automation script!!! Great feature!!!! :)
Cons
  • Nothing