MEDENT Review

The team at Medent are experts in their field! They have created very flexible solutions that we can add to as our needs grow (and they will). It’s nice having such expert resources nearby rather than across town or country when you need them most; also good for morale purposes if it makes people feel valued within your business too 😉 I think there has been some slight delays with new features coming out due no doubt partly because so many other companies now use this same product but its…

The price point has always been great for its featureset and it keeps growing, which makes sense since they're still actively investing in their product offerings compared to other competitors (even at that pricier tier). As far as functionality goes - there seems to be some minor things missing but nothing major I can think about right now, perhaps more specifically related to billing / practice management? Other than that though, this solution integrates with pretty much all our clinical…

I like that they are able to customize their product for us and make it easy to use by adding additional features as our needs change. Their support team has been very helpful at every step! They do all kinds of things from patient portals to scheduling appointments. The only thing we dislike about them is how slow their response time can be when you have questions or need help with something specific. It's not always instant gratification. If there isn't immediate assistance, sometimes you…

I like that it has all my patient information in one place so there are no more notes to keep track off or lose! It can be confusing at first but if you stick with using this program for awhile everything will make sense eventually!! The only thing i dislike about medent as far as functionality goes would have nothing really because its such a great product overall. If your looking into getting some type of electronic record keeping solution then definitely look up Medient they were very…

I like that Medent stays up to date with current technology in order for our office run as smoothly as possible! They are always willing t help you out even if it's something not related or they have no answer right off hand - which happens fairly often :). Their support team can be slow at times but don't get discouraged because their answers will come eventually :) Our staff loves how easy this program makes doing paperwork so much more fun!! The interface was simple to find my way around…

I've been at this practice for over 10 years now as part billing manager but have always used medent in some way or another since it first came out with my former employer many moons ago! It's not that hard to learn once you get into your workflow (which takes several hours). The interface could be more intuitive if they would update things like adding icons etc., which can make life easier when trying new features without having someone come up behind me saying "hey what does these buttons…