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NTT Security Services Review

3

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Very good

Revainrating 4.5 out of 5  
Rating 
4.7
Security and Privacy Services, IT Compliance

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Description of NTT Security Services

With a focus on managed security services (MSS) and global threat intelligence, NTT Security protects traditional and virtual IT infrastructures, cloud environments and mobile data.

Reviews

Global ratings 3
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Type of review

Revainrating 5 out of 5

Excellent Customer Service, Intuitive Products

I can say that the team is great - in general they are friendly and always help in understanding one's business issues. Some products or tools may not be intuitive to use - hence some level of training is required so they understand how it works. The only thing we are currently facing with Global Threat Intelligence product is the time-to-response rate between incidents & reports - it takes sometimes 24 hours to get response to incident report / ticket etc from security analyst in Asia Pacific…

Pros
  • Very professional looking solutions compared other vendors offerings especially if you've seen similar services elsewhere before purchasing theirs.
Cons
  • Almost never

Revainrating 4 out of 5

NTT Security Services - Great provider; Highly recommended

I like that they are very thorough in their assessments of our network and its vulnerabilities. They have been able to identify and mitigate all known threats. They also have good customer service. The only downside is that there isn't a lot of communication from them when problems arise. Do your research before deciding which vendor you want to use. If you're looking for an expert who will be there to help you no matter what comes up, look into NTT. We've had several years with them now and…

Pros
  • They are great at remediating vulnerabilities and keeping clients informed
Cons
  • I wish they sent out reminders when things come up that have yet to be addressed

Revainrating 5 out of 5

NTT is a solid partner but the interface is difficult to use

The best thing about NTT is its ability to integrate with other vendors and services. It's also able to provide a level of security that is hard to find in the market. The interface is not user friendly and it's difficult to find the needed information. The service is not very intuitive and the help section is minimal. As a system integrator, this has been one of the best security products I have used in the last five years. It has been able to provide a level of security that is hard to find…

Pros
  • This product provides an easy way for users/admins at multiple levels (ease of use) while keeping all data safe & secure within internal networks only
Cons
  • None