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onboardX Review

2

Β·

Excellent

Revainrating 5 out of 5Β Β 
RatingΒ 
5.0
Customer Service, Customer Success Software

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Description of onboardX

You can have segmented in-app guides for your web product without writing code and real time deploying.

Reviews

Global ratings 2
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  • 4
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  • 3
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  • 2
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Type of review

I like that you're able to create custom segments, including filters with multiple options available (including date ranges). The fact it's cloud hosting is great because if something goes wrong or down at any point during an event there are no issues! Not much yet but haven't had too many problems so far either which makes me happy considering this was only launched about 3 months ago!! Great solution when we need more flexibility than what our offsite team members offer us as well since they…

Pros
  • It has allowed for quick creation in terms setting everything together
  • Customizable customer journey maps ability easy reporting & analysis tools.
  • Easy way make reports / analytics easily accessible by everyone involved
Cons
  • Minor Issues

Revainrating 5 out of 5

Great drag and drop WooCommerce integration

I like how easy it is to customize my app, there's no coding required! It was so simple that we were able to create an interactive experience with our customers within minutes of creating their account. The support team has been fantastic as well -- they're always quick at responding when questions arise or problems crop up during development/deployment (which happens frequently). There are some minor bugs here & there but nothing major enough where I wouldn't recommend using this service over…

Pros
  • Their documentation provides great examples in code comments along each step bystep tutorial very helpful!! Not having any programming knowledge myself makes me more confident knowing these steps can be accomplished without too much effort by anyone involved including nontechnical people suchas business analystsor customer success managerswho may not know all aspects relatedto developing mobile appsand integrating various APIstogether into single
Cons
  • Some difficulties