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reFocus Analytics Review

2

Β·

Very good

Revainrating 4 out of 5Β Β 
RatingΒ 
4.0
Customer Service, Customer Success Software

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Description of reFocus Analytics

reFocus offers customer lifecycle analytics solutions.

Reviews

Global ratings 2
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  • 4
    2
  • 3
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  • 2
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  • 1
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Type of review

Revainrating 4 out of 5

Reporting Platform That Runs Across All Your Business Tools

The reporting capabilities of this solution are great, they can pull in any data source to create your report or dashboard that you want. It's very easy for our clients (mostly large companies) who aren't necessarily tech savvy with their end-users so having someone else set up dashboards is perfect since we don't have time/resources to do it ourselves. Nothing really! They've been able to build out multiple reports from different sources quickly but I'm sure there could be more features as…

Pros
  • It also makes it easy to pull everything together and into one cohesive report or dashboard for our clients, managers and executives who do not have technical backgrounds
Cons
  • I would like to put my own logo instead of the reFocus

Revainrating 4 out of 5

reFocus Analytics is a good tool for data analytics

The best part of this platform is easy to use, fast to load and good interface. I have used it for various projects and all was ok. It's not bad but what about some specific features like exporting data? You can't export data from reFocus Analytics as a csv file without any custom coding. Try them out if you think you will need that kind of stuff! Data management, organization & analysis. I like that reFocus is able to extract and aggregate data from all of our different data sources…

Pros
  • Easy user experience
  • Fast loading times.
  • Great visualization tools (dashboards)
Cons
  • Not much flexibility with customized dashlets/widgets
  • Limited number / types dashboard widgets available