I deposited a ERC-20 token and tried to exchange it. It's impossible to exchange or withdraw the funds I deposited. I contacted their support a few times, they are deliberately ignoring me. There is their answer: "Sorry for the inconvenience and for late reply Please be informed that we are checking on below matters internally. Please kindly wait.". Another one: "Please use another device and try to load the page again, We suggest that you use your computer browser to access our website directSee full review

They scammed me for $350000. I deposited tokens, exchanged to BTC and tried to withdraw. They didn't process my withdrawal. They say they process withdrawals in 12 hours, so I contacted their support next day after my withdrawal was requested. Now it's 2 weeks since I contacted their support, they still didn't respond to me about the withdrawal. They don't want to even talk about it. Their standard response is "As we replied to you before, your case is being handled by our compliance departmentSee full review