They told me they would refund me in full but they kept a lot of my refund. They refused to refund the rest of my order payment. They hid behind the fact that if you use Paypal's pay in 4 service it generates one transaction number for them and a different one for the customer. They know the transaction numbers don't match but are for the same order and they said because it wasn't the "same transaction ID" that the receipt I produced from PayPal isn't for the same transaction. DO NOT USE PAYPAL See full review