Pros: Chair is stable, well-built, seemingly stable for years to come. Easy assembly, great directions, and packaged better than most pieces. If you have no problems it is bliss!Cons: If you are without pieces, or any part of it is dysfunctional - let the wait begin. You will be working with support from Razer. Friendly correspondence is on the other side of the planet so it gives or takes 24 hours to get a response each time if needed. Seems more work to get this fixed compared to actually puttSee full review