Review on Hotbit by John Ong

Name: Hotbit
Item: Hotbit
Rating: 1

April 21, 2021

HotBit (useless customer support)

Their support is non-existent and a robot only answers most of their questions. I've been getting just the worst answers from their support bot. If a human answers, it's always an incompetent one. 
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I would highly encourage to use another exchange and not this. A lot of people have been complaining about this platform. Check other review sites for this if you decide to use. If you do decide to use them, make sure not to store any of your coins. If they are stuck, good luck trying to reach out to someone from their team.
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Pros

I do not see any pros using this platform.

Cons

A robot answers their customer support. Good luck trying to get an actual human answering
Fees are too expensive even compared to other exchanges.
A lot of bots in their FB page.
UIX is bad
not user friendly