I have come to the support team direct message most time to know about their state of emergency, but no response has been received from them. Many users have complained about the inability to withdraw their money even when the recommended steps Is been taken. The irresponsibility of this exchange is most likely to be a scam exchange, Because of the poor ability of the customer support team to respond to messages. The social media presence of Infibtc exchange is not too comfortable to users. I could figure out the exchange last post on twitter which is about more than a year from the time this review was been written. You can imagine infibtc has just 26 followers on LinkedIn. This shows that this exchange might not even come to existence again.