Poor customer service, and no response from the support team.
but we can create a dispute and get you your unreleased funds or seized cryptocurrency. contact us today.
Poloniex are lawless. They fabricated a lending loss after their systems failed to execute the correct stop losses. As a result, users were forced to accept a socialised loss of 16.2% of their holdings. Even users who didn't have an account when this incident happened. Their reputation is in tatters, they block accounts on both Twitter and Reddit when asking about refunds. They even moved from the USA to the Caribean and now to the Seychelles to avoid law enforcement.
Do not invest any Bitcoin or Crypto this sham company. Avoid at all costs!