Jordan is an amazing tool that helps me in my day-to-day job, by providing support for any of our applications or services used through chat channels such as Messenger, Slack, Teams etc. I love how fast it works compared to other similar products out there like Intercom which sometimes feels slow at times. The best feature about this product is its ability to connect with your users so you can get feedback right away about what they need from you! No dislike yet but everything seems great. We are solving some issues we were having before, mainly related to customer service.
The ease of use, how it learns from conversations with customers! I have not encountered any issues yet that would make me want for something different or better in this product as far is my experience goes so no complaints here either :) Definitely recommend if you are looking into building chatbots/AI assistants who can solve your customer service problems by talking directly withe them without having an employee present at all times (or just once per week).